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Day 1 Program – Workshops, Masterclasses & Business Coaching
Get set for a full day of insightful and practical masterclasses that will equip you with knowledge and skills to take immediately into your business. There are 12 workshops and two masterclasses to select from! Choose to attend a 3-hour masterclass or two 1.5hour workshops in both the morning and afternoon sessions. Morning tea, lunch and afternoon tea will be provided.
An optional add-on is to book in for a one-on-one business coaching session with one of our highly regarded tourism experts. Spaces are limited so register you interest when you book your ticket to Day 1 or Full Conference Package.
Day 1 will be followed by our official welcome to the Conference in partnership with City of Holdfast Bay and Jetty Road Glenelg where we will announce the winners of the Hello SA Top Tourism Town Awards. Access to the Welcome Event is exclusively available to delegates who purchase either the Full Conference Package or Day 2 tickets.
Program
8:00am – 8:30am
8:30am – 9:00am
Registration
Welcome
- TiCSA Update
- Tourism Australia Update
Morning Session
Afternoon Session
6:00pm – 8:00pm
Welcome Event + Hello SA Top Tourism Town Awards
For more details about the workshops and masterclasses, click below.
Day 1 Speakers
Kristy Malapa
Industry Relations Manager, Tourism Australia
Joining Tourism Australia in 2017, Kristy acts as the primary link between tourism operators and Tourism Australia. With an extensive background in the youth travel sector, Kristy has previously held roles both domestically and internationally including the management of Hostelworld Group brands for the Oceania region.
Haydyn Bromley
Director, Bookabee Australia
Bookabee Australia is an Aboriginal owned and operated family business and was established in 2005 with a vision to become a leader in authentic cultural training and tourism products. Bookabee offers quality private Aboriginal tours in Adelaide, and on Country Cultural experiences on Adnyamathanha Country in the Flinders Ranges. Participants are engaged in a cultural immersion experience that encourages them to examine views and attitudes towards Aboriginal Australia in a safe non-judgmental and empowering learning environment.
Dianne Dredge
Director & Regenerative Tourism Lead, The Tourism CoLab
Dianne Dredge is a regenerative tourism practitioner, a creative systems thinker and community builder. In 2019 she founded the Tourism CoLab which has become a globally recognised innovation lighthouse and community of practice for regenerative tourism. She is an elected member of the International Academy for the Study of Tourism but finds her true sense of belonging working in regional and remote communities.
Tony Catt
Director, Catapult Wealth
With nearly 3 decades of experience in the finance industry, Tony has seen many changes in the markets. Tony has a background in accounting, research, stockbroking and financial planning which allows him to provide a broad range of advice to his clients on different stages of their life. Tony has significant experience in lecturing and seminars, providing help to Regional Skill Training (RST), the Australian Shareholders Association (ASA), regional TAFE, WoTL, Farm Owners Academy (FOA) and the ASX investor hours for over 2 decades.
After marrying into a farming family, Tony decided to provide more help to family businesses in South Australia. Succession planning, retirement planning, education of the next generation and protection of wealth are major issues that have been identified.
Simone Douglas
Director, Digital Marketing AOK
Meet Simone Douglas – an ambitious, passionate, and wildly successful entrepreneur. As CEO and Founder of Digital Marketing AOK, the Publican Duke of Brunswick, Port Admiral Hotel, The Cafe the Dob on King William, BNI Adelaide North, Expert Marketing Partner for Foodie Coaches Australia and more; Simone is a force to be reckoned with. Having been named Finalist for the Social Changemaker Women in Media Award 2022 and winner of the SA Woman Leadership Award 2023 there’s no denying her incredible accomplishments including authoring two books.
Sarah Bruns
Environmental Services Officer, KESAB Environmental Solutions
Sarah Bruns is a passionate Environmental Services Officer at KESAB with a background in hotel management and conservation.
She enjoys working with varied stakeholders, embracing collaboration to achieve tailored positive outcomes.
She has worked with multiple vendors, suppliers and producers planning and delivering sustainable events, as well as businesses working to reduce their environmental impact whilst improving their service offering. She is keen to explore how triple bottom line benefits can be embraced in busy organisations.
Melissa Kahlan
CEO, Australian Revenue Management Association
Melissa Kalan is driven by a life philosophy centered on the principle of continuous learning. With this ethos, she empowers organisations to foster a revenue optimisation culture that resonates from the top down, positively impacting both profits and staff retention.
As Founding Director of the Australian Revenue Management Association, Melissa, in collaboration with the company directors and industry Advisory Board, spearheads the charge. Together, they make the specialised yet vital commercial discipline of revenue and yield management accessible to all accommodation operators.
Andrew H. Navy
Owner, FlowVisuals
Andrew has been working with tourism and outdoor businesses as a brand storyteller and strategist for 20 years. His mission is to demistify storytelling and provide an easy-to-use framework that enables businesses to stand out and become visible, steering away from generic, mass produced content. He’s all about brand humanisations, lead journey optimisation and visual stories that emotionally engage audiences and make people fall in love with brands.
Avril Carter
Sales Director ANZ, Shiji Group
As a Sales Director at Shiji Group, Avril’s passion is supporting the hospitality industry to deliver exceptional guest experiences. Avril works with accommodation and tourism brands across Australia New Zealand to help them gain and act upon the unique insights provided via Shiji ReviewPro’s Guest Experience Platform.
Cathy Faulkner
Senior Business Advisor, Altitude Advisory
As a senior business advisor, Cathy is dedicated to helping small business owners identify and achieve their goals – both business and personal. She partners with businesses to develop relevant and bespoke strategies and action plans, including growth strategies, work force planning and cash flow management. With more than 30 years in public practice she brings technical know-how and practical experience to her clients.
Justine Sinclair
Consultant, Sparrowly Group
Justine is a lead consultant, facilitator and mentor for Sparrowly Group working with clients in economic development, the visitor economy and community development. She has more than 20 years experience, including 15 years in local government working in the visitor economy and in destination management.
Dave Atherton
Lead Principal, Key Tourism Solutions & Regional Manager, Australian Tourism Export Council (ATEC)
Dave Atherton is the Lead Principal of Key Tourism Solutions and the Regional Manager for ATEC in SA, NT and North QLD focused on international trade distribution. Dave has worked in government, tourism and as a buyer/wholesaler overseas and selling Australian tourism product into the international markets. Dave brings over 35 years’ of knowledge and experience in international trade distribution including business development, trade engagement, rates and contracting, commissions, relationship management and key stakeholder engagement.
Lesley Magill
Founder and Chief Mentor, Little Shove mentoring & moving
Lesley Magill draws on 23 years of experience working for companies such as Adelaide Oval Stadium Management Authority, South Australian Tourism Commission (Australian Major Events) and Journey Beyond.
Known for her professionalism, authenticity and relatability, Lesley taps into her wide range of personal and professional experience to motivate, inspire and educate private, corporate and business clients.
With a unique ability to help you understand who you are, what you want and why, Lesley helps you move forward with purpose, passion and direction in work, life and self.
Speaker announced soon!
Gallagher
Elisha Kendrick
Digital Marketing & Optimisation Manager, South Australian Tourism Commission
With over a decade of marketing experience across agency, the private sector and now the SATC, Elisha has spent the last 5 years using her knack for digital user experience and consumer behaviour to inspire travellers to explore the world and especially, her own back yard.
Much of her time at SATC is spent working directly with South Australian tourism operators to develop their own digital capability, all while applying her knowledge of digital marketing to help connect them with potential travellers at home and abroad.
Business Coaching Sessions
How can you make even more from you time at this year’s Conference? Book in for a Business Coaching session with one of our fabulous tourism business experts!
You get the opportunity to sit down one-on-one with one of our respected business coaches for an hour (60 mins) to talk through your business, your product(s), your future ideas, opportunities or challenges and get guidance and ideas to help you with your next steps. You then get to book in for another 60 minutes video catch up a couple of weeks later to check in with how you are tracking and the opportunity to ask any follow up questions.
All for $44 for TICSA members and $88 for non-members (incl GST)!
Spaces are limited so get in quickly when we open up these registrations.
2024 SA Tourism Conference Sponsors
