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ABOUT

TiCSA is a not-for-profit organisation with over 900 members. Established in 2009, TiCSA is the peak body for South Australia’s tourism industry and has two primary objectives – advocacy and business development.

Members have access to networking events, training workshops and business development programs.

As the voice of tourism, we advocate on behalf of our members to create a unified voice on the issues and opportunities facing the industry.

Members also receive the latest industry news and connections to other tourism professionals.

OUR VISION

Leading and developing the South Australian tourism industry.

OUR PURPOSE

A strong and valued industry body advocating for, engaging with and strengthening tourism businesses to grow the visitor economy.

 

 VIEW TiCSA’S STRATEGIC PLAN 

WHAT WE DO

Membership

Join our 900+ members across all sectors and regions of South Australia.
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Business GROWTH

Our industry programs support business development.
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Advocacy

We advocate on behalf of industry to create a credible and unified voice.
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Events

Our industry events provide opportunities to learn and network.

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MEET OUR TEAM MEMBERS

Shaun de Bruyn

Chief Executive Officer

Roz Becker

Industry Development Manager

Cathy Ramsey

Partnerships Manager

 

Emily Sharpe-Hall

Communications Coordinator

Abbey Buckham

Events Coordinator

Stella Biggs

Industry Programs Coordinator

 

Jessica Harris

Membership Coordinator

 

MEET OUR BOARD MEMBERS

Eoin (Owen) Loftus

Chairman
Chief Executive Officer
Majestic Hotels

Michelle Hocking

Vice Chair
General Manager
Royal Agricultural & Horticultural Society of SA

Elaine Ratcliffe

Treasurer
Head of Retail Sales, Events & Hospitality
Seppeltsfield Barossa

Lisa Anderson

Manager Tourism & Hospitality
Yalumba

Traci Ayris

Director
Vislex Media

Craig Costello

Business Owner
Costello Hotels

Siggi Frede

Strategy & Marketing Consultant
Effektiver

Penny Gale

Board Director
Self-employed

Caroline Phillips

General Manager
Destination Riverland

VIEW CONSTITUTION 

 VIEW 2018/19 ANNUAL REPORT 

 VIEW 2018/19 AUDIT REPORT 

INDUSTRY PLACEMENTS

We support local TAFE and university students through our ongoing Industry Placement Program. This program helps us to successfully deliver our programs and events. Students also have the opportunity to assist with tasks related to administration and communications.

Undertaking an industry placement with TiCSA provides a great opportunity to gain practical experience, grow your tourism knowledge and industry connections.

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FREQUENTLY ASKED QUESTIONS

What does TiCSA do?
TiCSA delivers networking events, training workshops and business development programs.

We advocate on behalf of our 900+ members to create a unified voice on the issues and opportunities facing the industry.

Members also have access to the latest industry news, information and advice, as well as connections to other tourism professionals.

Is TiCSA a government organisation?
No, TiCSA is an independent, not-for-profit organisation. We are 100% owned and operated by our members.
Is TiCSA different to the SA Tourism Commission (SATC)?
Yes, the SATC is a commission set up by the Government of South Australia. Their focus is on promoting South Australia as a leading tourism destination to intrastate, interstate and international audiences.

TiCSA is an independent body. We work one-on-one with South Australian tourism businesses to support their business development.

Is TiCSA Government funded?
TiCSA receives partial funding from the Government of South Australia through the South Australian Tourism Commission to support some of our programs and events, such as our annual tourism conference, tourism awards and ServiceIQ program.

We are self-funded through our membership and sponsorship model.

How can my business get involved?
Your tourism business can get involved by joining the TiCSA community as either a member or sponsor.

The level of membership is based on the amount of full-time equivalent employees within your business.

Registering for membership can be done easily through our online platform

How do I become Accredited?
TiCSA membership includes free access to the Quality Tourism Accredited Business Program, which forms part of the Quality Tourism Framework. Your registration and application are to be completed online.

Once your application has been reviewed and completed to a satisfactory level, you will receive acknowledgment of your Accreditation.

Accreditation does not apply for the ‘Supporter of Tourism’ or ‘Student / Young Tourism Professional’ membership levels.

Do I need to be an established business to become a member?
No, we have had quite a few businesses join with us in the early stages of their business development journey.

We can assist with providing useful resources, training and connections to help you along your tourism journey.

Why am I receiving communications from TiCSA?
You are receiving communications from TiCSA because you joined the TiCSA community as either a member or sponsor.

Alternatively, you have connected with us through one of our programs and / or events

You can unsubscribe or update your preferences at any time. For further information, contact info@ticsa.com.au.

Can you promote my business?
By registering as a member and / or sponsor, we will promote your business in our e-communications and across our social media channels.

You will also have the opportunity to use our communication platforms to share any events, opportunities, achievements and news with other TiCSA members.

Will I have access to all TiCSA Members?
TiCSA’s Member Directory is a locked page for member and sponsor access. The directory provides an opportunity for members / sponsors to connect and establish opportunities.

Visibility on the directory is at the discretion of the business, therefore not all members / sponsors and their contact details will be available.