Casino Dining Operations Manager | SkyCity Adelaide

I always wanted a career in hospitality, so I went to TAFE and studied a Diploma in Hotel Management, before starting my first job at the Chifley Hotel back in 1996.

In the past 20+ years I have worked at Stamford Plaza, Adelaide Oval, a few bakeries and SkyCity in both operational and leadership roles. This has given me a vast amount of experience and opportunities to learn and grow.

I was also awarded the ‘Leader of the Year’ at SkyCity’s annual employee awards night recently, which I am extremely proud of.

I wear many hats in my role, I’m a very hands-on manager. I spend time with my team working on the floor and assisting our customers, whilst still managing all other duties including recruitment, rostering, training and development, administration and working with our kitchen team.

It’s non-stop all day, and every day is different, but I love it! The things I enjoy most about my role are working in a great team, the challenges and kicking goals, meeting people and making customers happy.

My advice for those looking for a career in tourism would be to work hard, be open to new challenges and experiences because it will help you grow, have fun and enjoy what you do, as it shows!