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Industry Programs / Star Ratings


The Star Ratings Program forms part of the new Quality Tourism Framework (QTF). QTF combines the Tourism Accreditation, Star Ratings and Australian Tourism Awards programs into a single pathway for business development. 

Star Ratings are an internationally recognised symbol for quality accommodation standards. They are used in more than 70 countries and reflect the cleanliness, quality and condition of guest facilities.

A Star Rating is determined by more than 200 criteria that have been ranked by Australian travellers according to what’s important to them.

The ‘star’ symbols are a licensed trademark and therefore can only be used by properties that have been licensed to use them.

Star Ratings are your safeguard against ‘self-ratings’. In brief, these are properties who have assessed their own quality standards.


  • Hotels
  • Motels
  • Serviced apartments
  • Hosted accommodation
  • Caravan-holiday parks
  • Self-catering properties

Star Rated properties are assessed every three years against comprehensive criteria. TiCSA undertakes these assessments in South Australia, where possible, together with tourism accreditation site visits.


The annual fees vary based on the number of rooms and the accommodation category. Accredited TICSA Members are eligible for a reduced fee, starting at $140.

For more information on the Star Ratings program, contact TiCSA on (08) 8110 0123 or email

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