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2018 STATE TOURISM CONFERENCE

SA INSPIRED

SATIC’s 9th annual tourism conference brought together a record breaking number of delegates for two full-days of professional development and networking.

The conference featured eight ServiceIQ masterclasses, 15 workshops, nine plenary sessions, more than 25 speakers and new opportunities for networking, including our first Business to Business Exchange.

9:00**DAY ONE (29 MAY)** - Business to Business Exchange
1:25ServiceIQ Masterclasses session one - select ONE from the below
1:30Align your leadership teamYour natural talents are your super powers for successLeading & creating a kick arse customer service teamMaximise your online attention with video
3:25ServiceIQ Masterclasses session two - select ONE from the below
3:30Align your leadership teamYour natural talents are your super powers for successLeading & creating a kick arse customer service teamMaximise your online attention with video
6:00Gather & Graze - official welcome event @ Adelaide Central Market
8:00**DAY TWO (30 MAY)** - registrations open
8:30Welcome | Master of Ceremonies
8:35SATIC welcome | Eoin Loftus, Chairman
8:40Opening address | Hon David Ridgway MLC - Minister for Trade, Tourism & Investment
8:50Changing times, emerging trends | Mark McCrindle, McCrindle
9:20South Australian Visitor Economy: Recent Performance & Outlook | Rodney Harrex, SATC
9:40The Importance of SME’s to the Development of Regional Tourism | David Sheldon, Elm Cottage
10:10Morning Tea
10:30Changing Landscapes | Besa Deda, St George Bank
10:50Legend of Tourism | Phil Hoffmann, Phil Hoffmann Travel
11:20How to build cultural alignment | Nick Freedman, Freedman
11:50Networking lunch
12:25Workshops commence - select ONE workshop across each of the three time slots
12:30Is your website actually making you money?Access for all - Understanding the opportunity for Accessible Tourism in South Australia?It’s a fake fake fake world: Promoting yourself authentically in a post-truth worldLiquor Licensing Reforms - A review of recent changes & those yet to comeCreating a cultural hub & the importance of festivals & events to the visitor economy
1:15How do you get more clients, if nobody has ever heard of you?Flaunt Your Assets – Positioning yourself for the new nature tourism movement through ecotourismGrant Writing for the Tourism IndustryTransform your business to be China ready with WeChat & AlipayATDW – Tips & Tricks
2:00Staying on top of an aggressively changing marketMaking the nature connection: enhancing your guests’ experiences in SA’s national parksNetworking for SuccessHow to understand your tourism business better to reap the rewardsSeeing the future of VICs with both ‘I’s - information & industry
2:40Afternoon tea
3:00Online Travel Agencies: Friend or Foe? Panel discussion
3:40Building a Business Through Social Media | Tobi Pearce, Sweat
4:10How to fail forward & live with purpose | Kristian Livolsi, Entrepreneur in Residence
5:00Wine Down Drinks commence
6:30Wine Down Drinks conclude