Operations Manager | TreeClimb

I started working at TreeClimb while studying Sport and Recreation Management at UniSA. While TreeClimb initially seemed like the perfect part-time job to complement my studies, I quickly realised it could evolve into a long-term career.

TreeClimb has given me the opportunity to grow and develop through various roles. I began as a casual Crew Leader, managing the day-to-day operations of the team, focusing on customer interactions and ensuring each guest had a positive experience. I then progressed to Venue Manager of a new site, where I oversaw all aspects of venue operations – including safety, maintenance, café service, customer service, reporting and staff management.

Now, in my current role as Operations Manager, I work out of our Head Office in a broader capacity. My focus is on business operations and safety, ensuring that all our venues maintain high standards, staff receive adequate training, and our recordkeeping is thorough and compliant.

TreeClimb is expanding into interstate markets, with the next 12 months set to be a period of significant growth. This presents exciting opportunities for both our existing team and new candidates to join us and contribute to the next phase of our national expansion.

My journey with TreeClimb has been driven by a passion for creating a successful and vibrant team culture, which I believe is the foundation for our outstanding visitor experiences. Under my leadership, TreeClimb Kuitpo Forest has flourished, welcoming over 38,000 climbers in 2024.