Members Portal / Business & Industry Information

Business & Industry Information

Tourism industry and business information to help with your business development. 

Business Support Tools

Australian Tourism Data Warehouse

The Australian Tourism Data Warehouse (ATDW) is Australia’s national platform for digital tourism marketing in Australia, jointly owned and managed by all Australian state and territory government tourism bodies.

Its digital warehouse – ATDW-Online – stores over 50,000 tourism profiles with information from local tourism operators. All information is available for distribution onto our partners’ websites, supporting local tourism businesses in expanding their online exposure, bookings and marketing.

Registration with ATDW is free, and can benefit your business with:

  • Single entry point to many websites
  • Publication on and
  • Publication on multiple ATDW distributor websites and channels
  • Wider exposure for your product.

You can start the process by going to and selecting the ‘Register Now’ option.

For additional information and ATDW support, visit SATC’s ATDW Support & Marketing Hub or contact

Grants & Funding

To find out more about current grants and funding available, visit the following sources:

Grants and Programs Finder |

Grants and Funding | SATC

Programs and Funding | Office for Small & Family Business

TiCSA Business Coaching

Do you have a specific business challenge or opportunity that you need some expert advice on? South Australian tourism operators can access up to 2-hours expert advice through our One-on-One Business Coaching program.

Eligible businesses and organisations can access two hours of personalised business coaching at a subsidised price of $88 (valued at up to $400). TiCSA members receive a further 50% discount.

Coaching is available in our four business capabilities areas:

  • Workforce and skills
  • Communications and marketing
  • Quality Tourism Experiences
  • Better business

Find out more about our Business Coaching here.

Visitor Information Centres

South Australian Visitor Information Centres (VICs) play an important role in our tourism industry, providing information to visitors that encourages them to stay longer, spend more and experience everything South Australia has to offer. VICs help promote our tourism experiences, products and services, housing promotional collateral from local tourism businesses and operators in their regions and the state.

There are 40 accredited VICs in South Australia. If you haven’t already, reach out your nearby VICs to see how you can get your brochures/marketing collateral displayed to visitors.

See a list of officially accredited Visitor Information Centres here.

Professional Service Partners

TiCSA prides itself on forming valuable partnerships with leading groups who are equally passionate about the tourism industry. We have partners across a range of industries and specialties, with experience in providing support and services to tourism operators.

Click here for more information on the services & discounts available from TiCSA partners.



Adelady – a South Australian travel and lifestyle online, print and magazine outlet.

Digital Marketing AOK – an Adelaide-based digital marketing agency providing social media management and digital marketing services.

Frankie Films – an Adelaide-based video production company.

Purple Giraffe – an Adelaide-based group of professional marketing consultants.

Touch Stay – SaaS company that create digital guidebooks for hospitality businesses to better communicate with guests.


Law, insurance and professional services

Gallagher – a global insurance brokerage, risk management and consulting firm.

Hood Sweeney – a South Australian professional services firm.

RevenYou – revenue, sales and marketing specialists for accommodation.

Sullivan Consulting – an Adelaide-based recruitment consultancy.

Wallmans Lawyers – a full-service commercial law firm.


Building, planning and suppliers

Adelaide Airport – Adelaide’s domestic and international airport.

Cumulus – an architecture, interior and urban design practice.

P4B Solar – a South Australian company providing commercial and residential solar panel & battery systems.

Toyota for Business – a global car manufacturer.

Urban & Regional Planning Systems (URPS) – a South Australian firm of urban and regional planners.

Key Industry Stakeholders


The Australian Trade and Investment Commission (Austrade) is an Australian Government agency promoting Australian trade, investment, tourism and education to the world, providing valuable export and investment support to Australian businesses.

Tourism Australia

Tourism Australia is the Australian Government agency responsible for attracting international visitors to Australia, both for leisure and business events. The organisation is active in 15 key markets and activities include advertising, PR and media programs, trade shows and industry programs, consumer promotions, online communications and consumer research.

Australian Tourism Industry Council

Australian Tourism Industry Council (ATIC) is the national representative body for tourism. The role of ATIC is to provide leadership and industry representation through a national voice for tourism, and to manage national industry development programs, including the Australian Tourism Awards and Quality Tourism Framework.

Australian Tourism Export Council

Australian Tourism Export Council (ATEC) is the peak industry association for the Australian inbound tourism industry sector. ATEC connects and grows the commercial networks of members engaged in the international tourism industry, by facilitating commercial connections, and advocating to government for support and removal of impediments to growth to broaden export opportunities.

South Australian Tourism Commission

The South Australian Tourism Commission (SATC) is a statutory authority of the South Australian Government and is focused on promoting South Australia as a tourism destination to key markets, attraction and promotion of event and festivals and the further development and improvement of South Australia’s tourism industry.

South Australian Aboriginal Tourism Operators Council

TiCSA is working in partnership with Aboriginal tourism operators to form the South Australian Aboriginal Tourism Council (SAATOC). This independent body of Aboriginal owned tourism businesses will be the peak, authoritative representative for Aboriginal tourism in South Australia. SAATOC will provide business development, promotion and advocacy that specifically supports and grows Aboriginal tourism and Aboriginal tourism businesses.

Regional Tourism Organisations (RTOs)

South Australia’s Regional Tourism Organisations support the development and marketing of tourism products and experiences within their region, to grow awareness and visitation. In South Australia, there are 12 tourism regions, each with a Regional Tourism Manager.