Category 01 Major Tourist Attractions

Adelaide Zoo

Supported by the City of Adelaide

One of Adelaide’s most iconic attractions, Adelaide Zoo is home to more than 2,500 animals and 250 species of exotic and native mammals, birds, reptiles and fish.

Adelaide Zoo is a relaxing green city oasis and vibrant sanctuary that gives visitors the feeling of stepping into another world.

It is full of diversity, colour and unique things to see and do.

Home to the only Giant Pandas in the Southern Hemisphere and some of Australia’s cutest native animals, Adelaide Zoo is only a short walk from Adelaide’s CBD providing a focus on accessible and innovative tourism experiences.

Category 02 Tourist Attractions

The d’Arenberg Cube

Supported by FIVEaa

The d’Arenberg Cube is a five storey multi-function building set among Mourvèdre vines, with each level hosting spectacular views overlooking the rolling hills of McLaren Vale.

An award-winning architectural puzzle, the building is a giant cube shape, designed with the optical illusion of floating in a vineyard.

Inside is the winery’s new cellar door, a fine-dining restaurant, private tasting areas, a wine experience floor where guests can blend and bottle their own Shiraz, as well as the Alternate Realities Museum featuring numerous artworks and installations designed to excite and engage the senses.

Silver
Calypso Star Charters

Bronze
Bendleby Ranges

Category 03 Major Festivals & Events

WOMADelaide 2018

Supported by the City of Adelaide

WOMADelaide, the iconic open-air festival set in Adelaide’s stunning Botanic Park, is a unique award-winning celebration of the very best of the World of Music, Arts and Dance.

With attendances of well over 90,000, each year audiences embark upon a joyous four-day journey of discovery featuring up to 500 artists from around 30 countries.

WOMADelaide is a celebration of the endlessly fascinating cultures, issues and creative energies which give life and meaning to the festival’s by-line of ‘The World’s Festival’.

Silver

Santos Tour Down Under

Bronze

Royal Adelaide Show

Category 04 Festivals and Events

Unley Gourmet Gala 2018

Supported by Bickford’s Group

The Unley Gourmet Gala is one of Adelaide’s most prestigious outdoor gourmet food and wine events.

Held in January on the eve of the Santos Tour Down Under Stage Start, this community event is much more than a street party celebrating food, wine, fashion and cycling and attracts the crème de la crème of Australia’s food, wine, fashion and cycling enthusiasts.

In 2018, the Unley Gourmet Gala honoured the 20-year milestone of the Santos Tour Down Under.

Silver

Yorke Peninsula’s Saltwater Classic 2018

Category 06 Cultural Tourism

South Australian Museum

The South Australian Museum is one of the most visited museums in Australia and holds collections of national and international significance.

Located on North Terrace, Adelaide’s cultural boulevard, the Museum has a distinctive place in South Australia’s cultural life and landscape.

Last year 824,000 visitors were welcomed to its North Terrace site, 40 per cent from interstate or overseas, and attracted record attendances to several blockbuster exhibitions.

The South Australian Museum is uniquely positioned as a city attraction, serving as an introduction and tourism gateway to the rest of the State, and working with like-minded institutions to make Adelaide a must-visit destination.

Silver

Adelaide’s Haunted Horizons

Bronze

Coriole Vineyards

Category 07 Qantas Award for Excellence in Aboriginal & Torres Strait Islander Tourism

Aboriginal Cultural Tours SA

Supported by Qantas Airways

Aboriginal Cultural Tours SA offers Outbush (Ngadjuri) and Coastal (Adjahdura) experiences of the Yorke Peninsula, Clare Valley, Mid North, Burra region and Southern Flinders Ranges.

The tours provide a unique insight into one of the world’s oldest living cultures and allow visitors to walk together in the footsteps of their ancestors. Dreaming and Creation stories bring the landscape to life and are shared to connect with nature and the environment.

With each tour, guests gain a wealth of knowledge about Aboriginal heritage, culture, traditions and beliefs.

Category 08 Specialised Tourism Services

Proud Mary

Supported by the South Australian Tourism Industry Council

The Proud Mary is a purpose-built riverboat, designed to provide an insight into South Australia’s bushland andthe fourth longest river system in the world.

Departing from Murray Bridge, just one hour out of Adelaide, the Proud Mary caters for a maximum of 40 passengers and provides the ideal environment for passengers to explore, experience, indulge and discover all that the River has to offer.

Proud Mary cruises operate 365 days a year and include all meals, en-suite accommodation, river views and daily nature-based shore excursions.

The all Australian crew are friendly, experienced and committed to enabling their guests to fully enjoy the majesty of the river and learn about its ecology.

Silver
BBQ Buoys

Bronze
Chinta Air Tours

Category 09 Visitor Information Services

Fleurieu Coast Visitor Centre

‘Engage, inspire and enhance the experience’ is at the heart of every warm welcome at the Fleurieu Coast Visitor Centre.

The Fleurieu Coast Visitor Centre is predominantly the first port of call for visitors to South Australia’s magnificent Fleurieu Coast.

They pride themselves on providing a one-stop shop for non-biased information, with the aim of giving visitors a true sense of place.

The Fleurieu Coast Visitor Centre acts as a gateway to a region that has a temperate climate, amazing and varied scenery, welcoming locals (evident by their volunteers), fine foods and wines, award-winning accommodation and a broad range of historical, aquatic, arts and other recreational attractions.

Silver

McLaren Vale & Fleurieu Visitor Information Centre

Category 10 Business Event Venues

Adelaide Hills Convention Centre

Supported by the South Australian Tourism Commission

Surrounded by scenic Adelaide Hills views, feeling a world away yet only 20 minutes from Adelaide’s CBD, the Adelaide Convention Centre provides unique, world-class event facilities and services, hosting conferences, corporate incentives, weddings and gala events.

Rising above the valleys in the picturesque Mount Lofty Ranges, the centre is perched atop 32 acres of manicured grounds.

The Adelaide Hills Convention Centre boasts incredible food from their five-star Executive Chef, fully integrated AV solutions, stunning on-site accommodation, as well as quality and convenience to make events a huge success.

Silver

Stamford Grand Adelaide

Category 11 Major Tour and Transport Operators

Wrightsair

Wrightsair is a major Outback South Australia flight tourism operator, which has been operating scenic and charter flights since 1992.

Wrightsair operates 365 days a year with their fleet of aircraft flying tourists from William Creek over inspirational landscapes, including the majestic Lake Eyre – Kati Thanda and the amazing Anna Creek Painted Hills.

The highly professional commercial pilots of Wrightsair also fly guests over Wilpena Pound, Marree Man, Dalhousie Springs, Coober Pedy and the Simpson Desert while providing commentary. It is hard to appreciate the diversity of the Outback without seeing it from the air.

Category 12 Tour and Transport Operators

Kangaroo Island Ocean Safari

Supported by Seppeltsfield Wines

Kangaroo Island Ocean Safari is a family owned and operated business that started in 2012, with a mission to provide visitors to Kangaroo Island with a high quality, informative, nature-based, marine tourism experience.

The two-person team has now grown to employ 13 local staff members.

Visitors enjoy the marine tours from a twelve-seater vessel, with the opportunity to see dolphins, seals, eagles and birdlife along with informative commentary.

Kangaroo Island Ocean Safaris also provide the opportunity to swim with dolphins and seals – an exceptional wildlife experience that connects customers to the pristine coastline and marine-life that inhabit it.

Silver
Adelaide’s Haunted Horizons

Bronze
Cellar Door Tours

Category 13 Adventure Tourism

Calypso Star Charters

Supported by The Marree Hotel

Calypso Star Charters is an Advanced Eco-Certified adventure tourism business in Port Lincoln and a proud Climate Action Leader, offering two of the most exciting marine adventure tourism experiences in the world – Shark Cage Diving with Great White Sharks and Swimming with Sea Lions.

Calypso Star Charters offer three adventure tourism products: a full day Shark Cage Diving tour that operates all year round, a half-day Swim with the Sea Lions tour from September to May and a Combo Tour which is available between October and May.

Guests travel from across the globe to participate in these memorable and often personally challenging tours.

Silver
Bendleby Ranges

Bronze
RoofClimb Adelaide Oval

Category 14 Destination Marketing

Yorke Peninsula Tourism

Supported by Tourism Australia

Yorke Peninsula Tourism is the key organisation responsible for marketing the benefits of visiting the Yorke Peninsula.

Yorke Peninsula Tourism’s goal is to integrate the region’s diverse mix of coast, culture, heritage, unspoilt nature and rural communities to develop the destination and achieve increased visitation and visitor expenditure.

The organisation achieves this by undertaking strategic destination marketing focussing on innovative digital and social media activities, including the highly successful Yorke Peninsula Instameet which took place in November 2017 and reached an audience of over 240 million worldwide.

Silver

Destination Riverland – The Official Riverland Visitor Guide

Bronze

Coober Pedy Retail, Business & Tourism Association Marketing and Promotional Strategy

Category 15 Tourism Restaurants & Catering Services

Botanic Gardens Restaurant

Supported by Restaurant & Catering

The Botanic Gardens Restaurant is a unique tourism restaurant from its location in the heart of the city, to its garden to plate philosophy.

The contemporary menu is the inspiration of Executive Chef, Paul Baker who has a passion for South Australian ethically farmed seasonal produce.

The Botanic Gardens Restaurant is a destination dining experience for not only international and national visitors to South Australia, but also locals that are rediscovering the joys of being a tourist in their own backyard.

Adelaide Botanic Gardens a true reflection of a garden to plate menu.

Category 16 Tourism Wineries, Distilleries & Breweries

Seppeltsfield Estate Barossa

Supported by the Government of South Australia

Seppeltsfield, established in 1851, has been described as “one of the most deliciously realised, wine-centred tourism facilities in the country” by John Lethlean.

Located in the Barossa, Seppeltsfield has undergone a renaissance since owner Warren Randall took over the business almost ten years ago, investing heavily in the tourism sector and continuing to push the boundaries and drive tourism to its 421 acre property.

Known for its palm lined road leading to it, Seppeltsfield has a powerful sense of place that resonates with visitors and the community in which it resides and is now a tourism destination in itself.

Silver

Dudley Wines

Bronze

d’Arenberg

Category 17 Caravan & Holiday Parks

BIG4 Hahndorf Resort

Nestled on 13 hectares of scenic manicured rolling hills and bushland, with unparalleled views of the magnificent Adelaide Hills, the Big Hahndorf Resort feels a world away, yet offers every convenience at their guests’ fingertips.

Only 20 minutes from Adelaide and within walking distance to Hahndorf’s Main Street, this picturesque retreat offers the perfect location to discover Hahndorf and the Adelaide Hills, enjoy the many fun activities on offer at Hahndorf Resort or just relax.

With diverse, flexible, quality facilities and welcoming staff, the Hahndorf Resort is a one stop shop providing the ultimate holiday, short break, business event or special day.

Silver

BIG4 West Beach Parks

Bronze

BIG4 Renmark Riverfront Holiday Park

Category 18 Hosted Accommodation

Mulberry Lodge Country Retreat

Supported by the Government of South Australia

Mulberry Lodge is a hosted country retreat, offering a luxurious and indulgent escape to the beauty of the Fleurieu Peninsula in South Australia.

Nestled among the vines of the McLaren Vale wine region, on the edge of the historic township of Willunga, Mulberry Lodge is the perfect destination to relax and rejuvenate.

Mulberry Lodge is set on two acres of beautiful mature gardens and provides guests with dedicated hospitality, complete tranquillity, stunning rural views and easy access to over 70 cellar doors, award-winning restaurants and some of South Australia’s finest beaches.

Silver

Redwing Farmstay

Bronze

Perlubie Sea

Category 19 Unique Accommodation

Majestic Minima Hotel

Supported by the Government of South Australia

Located in North Adelaide, Majestic Minima Hotel has been transformed into a creative space for guests and artists and has set new trends in stylish yet inexpensive city fringe accommodation, offering mini-rooms at a fixed price of $99.

Every room is unique, with a selection of South Australian artists commissioned to paint a room, representing their vision along the theme of creation, making the Minima Hotel distinctive in Australia and the world.

The boutique property contains 46 compact rooms, all with king size beds, 32” LCD televisions with Foxtel, free Wi-Fi and ultra-modern en-suites.

Silver

River Murray Houseboats Renmark

Bronze

Almerta Station

Category 20 Self Contained Accommodation

The Frames Luxury Accommodation

Supported by the South Australian Tourism Commission

The Frames is a luxury accommodation experience that opens the doors to the stunning Murray River and all its secrets, along with luxurious comfort, total privacy and personalised hospitality.

It offers three opulent and private retreats, each tailored to help couples rejuvenate and relax.

The ‘frames’ refer to signature decks which shape the view of Australia’s famous Murray River.

The retreats each have their own sense of style, uniqueness and outlook. Each retreat provides total privacy for guests with their pools, Jacuzzis and state of the art entertainment facilities.

Silver

Flinders Bush Retreats

Category 21 Standard Accommodation

Beach Huts Middleton

Supported by Expedia Group

The Beach Huts Middleton allow guests to relax and unwind on the deck of their own self-contained beach hut.

With a ‘wow factor’ focus, the huts are fittingly named after 12 of the most famous Australian beaches and surrounded contrastingly by an English countryside garden.

The Beach Huts Middleton offer continental breakfast provisions, a complimentary bottle of local bubbly, free Wi-Fi throughout, freshly picked flowers from the garden and full-sized tennis court facilities to ensure guests depart with a memorable experience and a desire to return.

Silver

The Marree Hotel

Bronze

Caledonian Inn Robe

Category 22 Deluxe Accommodation

Wallaroo Marina Apartments

Supported by Barossa Valley Brewing

Wallaroo Marina Apartments is a landmark tourism development. The first and only complex of its kind in the Yorke Peninsula region, Wallaroo Marina Apartments is five-storeys high and includes 25 modern, spacious apartments. Being located on the waterfront of the Wallaroo Marina basin and over-looking North Beach provides every room its own unique stunning view.

As well as catering for holidaymakers and business visitors to the Copper Coast and other parts of the Yorke Peninsula, Wallaroo Marina Apartments are strategically located next to the Sea SA ferry terminal.

The apartments offer a deluxe guest experience, with exceptional customer service and a variety of room types to suit all needs.

Silver

Adelaide Luxury Beach House

Category 23 Luxury Accommodation

The Playford MGallery by Softel

Supported by Stamford Hotels & Resorts

In the heart of Adelaide’s cultural precinct, The Playford brings together a rich tapestry of South Australia’s food, wine and artistry with a passion for service excellence and genuine hospitality.

Located only nine kilometres from Adelaide International Airport, The Playford has a stunning Art Nouveau ambiance and features 182 beautifully appointed guestrooms and suites, luxurious amenities and exquisite cuisine, with the perfect blend of old world charm and modern-day creature comforts.

The award-winning Playford Restaurant offers innovative world-class dining, while incorporating high quality South Australian ingredients and a renowned boutique wine list.

Category 24 New Tourism Business

Vasse Virgin at Seppeltsfield

Supported by the Government of South Australia

Vasse Virgin Barossa is a business with a unique vision, offering visitors the chance to fully immerse themselves in the world of olive oil.

From DIY workshops where you can your own create lip balms or natural perfumes, to an olive oil masterclass from one of Australia’s few Olive Oil Sommeliers, visitors can enjoy a truly hands-on experience at Vasse Virgin.

Visitors to the Soap Factory witness the process of natural skin care products being hand-made and speak to the friendly staff to learn the benefits of natural products, as well as experience the feel of olive oil skin care and its therapeutic benefits.

Vasse Virgin Barossa also offer hosted tastings of olive oils and samples of a scrumptious gourmet food range.

Silver

Muntiri Lodge Eco Retreat

Bronze

Mitolo Tasting Room

Category 25 Excellence in Food Tourism

Willunga Farmers Market

Supported by the Government of South Australia

Established in 2002, the Willunga Farmers Market strives to be South Australia’s premier regional farmers market bringing Fleurieu Peninsula farmers, producers and community members together for fresh, locally grown produce.

Operating every Saturday from 8am until 12:30pm in the heart of Willunga, Willunga Farmers Market has grown to accommodate over 70 stalls with fresh produce, wine, coffee and hot food stalls.

The market is a fantastic showcase for visitors to ‘Meet the Grower and Taste the Region’.

Silver

Adelaide Central Market Tours

Category 26 Outstanding Contribution by an Individual

Peter Cahalan

Supported by Qantas Airways

Peter Cahalan is the Yoda of the South Australian tourism industry.

His contribution to the tourism industry spans five decades, incorporating cultural tourism, heritage tourism, marketing, industry development, destination management and more recently in partnering with tourism stakeholders across the State.

Everyone in tourism knows Peter’s smile and he is often sought for sage advice.

With incredible intellect and empathy, Peter Cahalan has truly given an outstanding contribution to the South Australian tourism industry.

Category 27 South Australian Tourism Student of the Year

Catherine Hughes

Supported by Skal International Adelaide

Catherine is a student and President of the Tourism and Event Management Club at the University of South Australia, studying a double degree: Bachelor of Business (Tourism and Event Management) and Bachelor of Business (Marketing).

With a passion to learn more about the tourism industry and a desire to travel, Catherine undertook a student exchange to the University of Strathclyde and visited nine countries around Europe whilst there.

From her university experience and growing up in Mypolonga, a small country town in South Australia, she is interested in engaging with international tourism markets in Ecotourism and Destination Marketing.

Category 28 Tourism Education & Training

TAFE SA

Supported by the South Australian Tourism Industry Council

TAFE SA is an ‘Education Centre of Excellence’ and South Australia’s largest provider of Vocational Education and Training (VET).

With an extensive network of facilities providing the backbone of the VET sector in South Australia, TAFE SA’s vision is to be a world-class VET provider in vocational programs to a culturally and demographically diverse customer base.

Leading the provision of educational experiences across the State, TAFE SA builds futures which are economically, environmentally and socially sustainable.

TAFE SA believes that lifelong learning sustains communities, grows workforce capability and individual capacity for our State’s future.

Silver

Quality Training and Hospitality College

Category 29 Local Government Award for Tourism

City of Holdfast Bay

Supported by Local Government Association of South Australia

Holdfast Bay is a thriving metropolitan area of South Australia’s capital city of Adelaide, just 11 kilometres southwest of the city stretched along nine kilometres of Adelaide’s premier seaside.

The City of Holdfast Bay Council is blessed with running a range of tourism facilities, managing events and providing marketing services which together offer a unique visitor experience.

The Council is committed to remaining Adelaide’s Premier Seaside Destination by committing to tourism investment to develop events, improve tourism assets and service delivery that achieve a balance between the expectations of Council, residents, visitors, and businesses, while supporting the sustainability of the area.

Category 30 South Australian Taxi Driver of the Year

Ruzbeh Mehta

Supported by Cabcharge & the Taxi Council of South Australia

Always going beyond the call of duty in his daily cleaned cab and smartly dressed uniform, Ruzbeh greets his customers with a warm and friendly smile, opening the doors and eagerly assisting them with their shopping and luggage.

As a friendly and enthusiastic ‘old school’ young taxi driver, Ruzbeh is a credit to the taxi industry and an asset for tourism in South Australia.

The passengers love what they see as there have been several commendations from the public, specifically related to Ruzbeh’s kind nature, which includes the time he went to extraordinary measures to return cash to an elderly passenger. The lengths he went to find the owner and return the cash was such an impressive achievement it featured in the front page of The Advertiser and reached the media in India.

Runner-up

Avtar Bajwa

Category 31 Excellence in Accessible Tourism

BIG4 Renmark Riverfront Holiday Park

Supported by Tourism Australia

BIG4 Renmark Riverfront Holiday Park is situated on the postcard-perfect mighty Murray River. The Holiday Park is a family-friendly holiday resort with 71 modern cabins, including seven accessible cabins and 336 caravan and en-suite sites.

Ramped or ground level access is available to all facilities, including the resort pool, waterpark, pump track, movie and conference room, tennis court, games/TV room, camp kitchen, BBQ and playgrounds.

The accessible family cabins, facilities and new sensory room at BIG4 Renmark Riverfront Holiday Park caters for special needs and inclusive tourism options for all. Visitors are able to enjoy time with family and friends in an all-inclusive holiday resort.

BIG4 Renmark Riverfront Holiday Park are breaking down the barriers!

Silver

Naracoorte Caves

Bronze

Adelaide Zoo

Category 32 Premier’s Award for Service Excellence

The d’Arenberg Cube

Supported by the Government of South Australia

Built at the centre of the d’Arenberg property, the d’Arenberg Cube offers a full and versatile experience for customers, which is complemented by a dedication to service excellence.

Communicating with customers, ensuring they feel welcomed and providing advanced information is a vital part of the d’Arenberg philosophy.

Staff are trained to ensure customers enjoy a fun, personalised and memorable experience, educating guests about the d’Arenberg brand through storytelling, with feedback welcomed through a number of touch points.

As well as undergoing frequent property assessments and visual checks to maintain the Cube’s high-quality appearance, the d’Arenberg team remain committed to going that extra mile to cater for the specific needs of their valued customers.

This special award recognises the finalist across all categories who has demonstrated the most outstanding service excellence as part of their submission and site visitation.

Category 33 RAA People’s Choice Tourism Award – Accommodation

BIG4 Renmark Riverfront Holiday Park

Supported by RAA

Situated on almost one kilometre of the banks of the mighty Murray River in Renmark, BIG4 Renmark Riverfront Holiday Park is an ultimate holiday destination for both campers and those wanting a torch of luxury.

The range of fun activities include a resort pool, giant jumping pillow, full sized tennis court and adventure playground, pump track, water park and splash play area.

As a family owned and operated park, BIG4 Renmark Riverfront Holiday Park offer guaranteed value for money with world-class standards.

Category 34 RAA People’s Choice Tourism Award – Experience or Service

Calypso Star Charters

Supported by RAA

Founded in 1990 and based in Port Lincoln, Calypso Star Charters operate Advanced Eco Certified ‘Shark Cage Diving’ and ‘Swim with the Sea Lions’ tours off the Eyre Peninsula.

As well as providing an opportunity for guests to see Great White Sharks and Australian Sea Lions up close in their natural habitat, these tours also provide an educational component and enable many guests to overcome a personal challenge.

Guests travel from across the globe to participate in these tours and leave with memories to last a lifetime.

Category 01 Major Tourist Attractions

Adelaide Zoo

Supported by the City of Adelaide

One of Adelaide’s most iconic attractions, Adelaide Zoo is home to more than 2,500 animals and 250 species of exotic and native mammals, birds, reptiles and fish. Adelaide Zoo is a relaxing green city oasis and vibrant sanctuary that gives visitors the feeling of stepping into another world. It’s full of diversity, colour and unique things to see and do. Home to the only Giant Pandas in the Southern Hemisphere and some of Australia’s cutest native animals, Adelaide Zoo is only a short walk from Adelaide’s CBD providing a focus on accessible, innovative tourism experiences.

Silver
Penfolds

Bronze
Cleland Wildlife Park

Category 02 Tourist Attractions

Calypso Star Charters

Supported by the Government of South Australia

Based in Port Lincoln, Calypso Star Charters operate Advanced Eco Certified ‘Shark Cage Diving’ and ‘Swim with the Sea Lions’ tours off the Eyre Peninsula. As well as providing an opportunity for guests see Great White Sharks and Australian sea lions up close in their natural habitat, the tours also provide an educational component and enable many guests to overcome a personal challenge.

Silver
Australian Arid Lands Botanic Garden

Bronze
Blinman Heritage Mine

Category 03 Major Festivals & Events

Santos Tour Down Under

Supported by the City of Adelaide

The Santos Tour Down Under is Australia’s premier cycling race. It brings the world’s best riders to South Australia for nine action-packed days, with epic racing matched by a festival of cycling that sweeps fans up in its excitement. In 2017 the Santos Tour Down Under smashed records, pumping $56.5 million into the State’s visitor economy and creating the equivalent of 683 full-time jobs. New records were also set for crowd numbers: almost 840,000 people enjoyed the event, 43,000 of them from interstate or overseas. The Santos Tour Down Under will celebrate 20 years in 2018 and continues to make its mark on the international cycling scene.

Silver

WOMADelaide2017

Bronze

Adelaide Fringe

Category 04 Festivals and Events

Sounds by the River

Supported by the Government of South Australia

Sounds by the River 2017 at Mannum was heralded as one of the most successful events staged in its eight year history. The legendary headline act – John Farnham and all Australian line up saw the earliest sell-out ever. Created in 2008 to profile the Murray River as a tourist destination in drought conditions, this January river day out has grown from strength to strength attracting capacity crowds for the past five years. With the magnificent river as its backdrop, Sounds by The River has become a destination event and brings an estimated $3 million into the Murray River Lakes & Coorong region.

Silver

Unley Gourmet Gala

Bronze

Campbelltown Moonlight Markets

Category 06 Cultural Tourism

South Australian Museum

Supported by the South Australian Tourism Industry Council

The South Australian Museum’s purpose is to inspire in all people a wonder and curiosity about life on Earth. It attracts over 700,000 visitors per annum, approximately one third of which are from interstate or overseas. The South Australian Museum has 12 permanent galleries and regularly hosts touring and curated exhibitions of world standard. The Australian Aboriginal Cultures Gallery celebrates the achievements of one of the world’s oldest continuous living cultures and is a major drawcard for interstate and international visitors. The South Australian Museum is a modern, visitor-focused institution, combining new technology with an old-fashioned commitment to fostering curiosity to engage and inspire visitors.

Silver

Adelaide’s Haunted Horizons

Category 07 Qantas Award for Excellence in Aboriginal & Torres Strait Islander Tourism

Aboriginal Cultural Tours SA

Supported by Qantas Airways

Aboriginal Cultural Tours – South Australia offers Outbush and Coastal Aboriginal experiences of the Yorke Peninsula, Clare Valley, Mid North, Burra region and Southern Flinders Ranges. The tours provide a unique insight into one of the world’s oldest living cultures, allowing visitors to walk together in the footsteps of its ancestors, see and touch the past, share Dreaming and Creation stories that bring the landscape to life and connect with nature and the environment. With each tour, guests gain a wealth of knowledge about Aboriginal heritage, culture, traditions and beliefs – from coast to vines to giants in ancient lands.

Category 08 Specialised Tourism Services

Proud Mary

Supported by the South Australian Tourism Industry Council

The Proud Mary is a purpose-built riverboat, designed to provide a restful and relaxing haven from which guests can discover the beauty and fascination of the fourth longest river system in the world. Proud Mary cruises operate 365 days a year and include all meals, river views, ensuite accommodation and daily nature-based shore excursions. There are just 18 cabins on board the Proud Mary, ensuring guests receive the best personal service, but yet have the opportunity to meet and make friends with fellow passengers.

Silver
Active Education

Bronze
Chinta Air Tours

Category 09 Visitor Information Services

Clare Valley Wine, Food & Tourism Centre

Supported by Port Pirie – Come. See. Change

The Clare Valley Wine, Food & Tourism Centre is so much more than just an Accredited Visitor Information Centre. It is a vibrant place where visitors can sample the best that the Clare Valley has to offer. Managed by a volunteer committee, consisting of representatives of the major wine, cuisine, art and tourism community groups in the Clare Valley, the centre is located a scenic one and a half hours drive north of Adelaide. As well as providing visitors with information, the centre offers café facilities and sells local wine, cuisine and artwork. On Friday nights, wine and produce are also showcased during Happy Hour.

Silver

Yankalilla Visitor Information Centre

Bronze

Tourism Kangaroo Island

Category 10 Business Event Venues

Adelaide Hills Convention Centre

Supported by Bickford’s Group

Surrounded by scenic Adelaide Hills views, feeling a world away yet only 20 minutes from Adelaide’s CBD, the Adelaide Hills Convention Centre provides unique, world class business event facilities and services. Guests can choose upper level open plan contemporary or lower level rustic charm, overlooking expansive manicured resort gardens, and showcasing the picturesque Mount Lofty Ranges. Large glass concertina doors lead to spacious decks, inviting guests out whilst bringing the outside in. Purpose built to accommodate over 650 delegates, the Adelaide Hills Convention Centre provides professional management services, gourmet catering and diverse modern accommodation – every convenience is in the one place.

Silver

Hilton Adelaide

Bronze

Stamford Grand Adelaide

Category 11 Major Tour and Transport Operators

Wrightsair

Supported by the South Australian Tourism Commission

Wrightsair is a major Outback South Australia scenic flight tourism operator, which has been in the business for over 20 years. Their product strongly and consistently offers the domestic and overseas visitor a unique, Outback Australia travel experience by showcasing iconic landmarks of outback South Australia, such as the majestic Lake Eyre – Kati Thanda and the amazing Anna Creek Painted Hills. Wrightsair operate 365 days a year with their fleet of aircraft flying tourists from William Creek over inspirational landscapes, accompanied by commentary from the pilots. Wrightsair rigorously promotes tourism and its potential in Outback South Australia.

Category 12 Tour and Transport Operators

Adelaide’s Haunted Horizons

Supported by the South Australian Tourism Industry Council

Adelaide’s Haunted Horizons conducts various types of tours at nine iconic destinations around South Australia. These include the creepiest ghost tours at arguably the scariest locations in the State. Catering for groups up to 20 people, Haunted Horizons tours focus on hauntings, crime and dark history, as well as extended paranormal investigations and overnight ghost hunts at most venues. These tours aren’t the standard ghost tours – Adelaide’s Haunted Horizons operate under the simple motto ‘keeping it real’, offering a truly unique experience in South Australia.

Silver
Cellar Door Tours

Bronze
Kangaroo Island Ocean Safari

Category 13 Adventure Tourism

Calypso Star Charters

Supported by The Marree Hotel

Calypso Star Charters is a significant adventure tourism business in Port Lincoln and proudly carbon neutral, offering two of the most exciting outdoor adventure marine tourism experiences in the world – Advanced Eco Certified Shark Cage Diving and Swimming with Sea Lions. Calypso Star Charters offer three outdoor adventure tourism products: a full day Shark Cage Diving tour that operates all year round, a half-day Swim with the Sea Lions tour from September to May and a Combo Tour our available between October and May. Guests travel from across the globe to participate in these memorable and often personally challenging tours.

Silver
Camel Treks Australia

Bronze
Wilderness Escape Outdoor Adventures

Category 14 Destination Marketing

Destination Riverland

Supported by Tourism Australia

Destination Riverland is an incorporated body responsible for marketing the Riverland region as a tourism destination in local, national and international markets. Established in October 2011, Destination Riverland is managed by a skills based board comprising of eight volunteers and employs two staff. Based in Berri, Destination Riverland has a strong working partnership with the South Australian Tourism Commission and the four Local Government Councils that cover the Riverland tourism region, to ensure all activities align with the State’s overall marketing direction.

Silver

Peterborough Tourism – “Stay an Extra Day” Campaign

Category 15 Tourism Restaurants & Catering Services

The Tasting Room – Mayura Station

Supported by Restaurant & Catering

The Tasting Room is a boutique on-farm restaurant in the Limestone Coast, showcasing Mayura Station’s award-winning 100% Full-Blood Wagyu Beef. Catering to reservations of two or more, including small groups, functions, tours and special events, The Tasting Room attracts intrastate, interstate and international guests. At The Tasting Room, guests can enjoy an interactive dining experience, seated around the grill at the Chef’s Table as prime cuts of premium Wagyu Beef are prepared and cooked to perfection. Offering the ultimate in paddock-to-plate dining, the Tasting Room provides visitors to the Limestone Coast with a unique culinary experience.

Silver

Botanic Gardens Restaurant

Bronze

The Haus Restaurant

Category 16 Tourism Wineries, Distilleries & Breweries

Dudley Wines

Supported by the Government of South Australia

Dudley Wines is Kangaroo Island’s pioneer winery, established in 1997. It is a small family run business which uses only Kangaroo Island fruit, handcrafted by fifth generation Islander Brodie Howard in the Kangaroo Island winery. Perched on a clifftop with stunning views of mainland Australia, the Dudley Wines Cellar Door and newly opened function room offers tastings and sales of their Kangaroo Island wines. While taking in the view, guests can also enjoy light meals, browse through their range of clothing made from Kangaroo Island Wool or have a shot at ‘golf across the gully’. A must-see destination when visiting Kangaroo Island.

Silver

Seppeltsfield Estate Winery

Bronze

Hugh Hamilton Wines

Category 17 Caravan & Holiday Parks

Hahndorf Resort Tourist Park

Supported by Caravan & Camping Industries Association of SA Inc

Hahndorf Resort Tourist Park is a scenic tourism property, located 20 minutes from Adelaide and set on 13 hectares of gentle hills, lakes and bushland in Hahndorf, South Australia. Re-developed by the local Schirripa family, with magnificent Adelaide Hills views, Hahndorf Resort offers choice; 70 caravan and camping sites with new facilities, and capacity for 194 guests in 52 modern four star accommodation types including cottages, units, resort rooms and houses. Hahndorf Resort attracts tourists, providing a base to explore and experience the Adelaide Hills, whilst providing onsite conference and event facilities, bistro and diverse activities including swimming, mini-golf and a jumping cushion.

Silver

Victor Harbor Beachfront Holiday Park

Bronze

Discovery Parks – Barossa Valley

Category 18 Hosted Accommodation

Mulberry Lodge Country Retreat

Supported by the South Australian Tourism Industry Council

Mulberry Lodge is a hosted country retreat, offering a luxurious and indulgent escape to the beauty of the Fleurieu Peninsula in South Australia. Nestled among the vines of the McLaren Vale wine region, on the edge of the historic township of Willunga, Mulberry Lodge is the perfect destination to relax and rejuvenate. Mulberry Lodge is set on two acres of beautiful mature gardens and provides guests with dedicated hospitality, complete tranquillity, stunning rural vistas and easy access to over 70 cellar doors, award winning restaurants and some of South Australia’s finest beaches.

Category 19 Unique Accommodation

Griffens Marina Blanchetown

Supported by the South Australian Tourism Commission

Griffens Marina offers Blanchetown’s only houseboat hire, from a privately owned and secluded marina, nestled below ancient limestone cliffs. Only 90 minutes from Adelaide, Griffens Marina is a very popular self-drive houseboat holiday destination in the Riverland. Specialising in the affordable small group and family market, each houseboat has features that set them apart. Located on a stunning stretch of the Murray River renowned for its majestic cliffs, red gum lined banks and superb scenery, visitors will enjoy peace and tranquillity as they slowly cruise along one of the world’s greatest waterways.

Silver

River Murray Houseboats Renmark

Bronze

Majestic Minima Hotel

Category 20 Self Contained Accommodation

The Frames

Supported by the Government of South Australia

The Frames is an experience in ultra-luxury accommodation in Australia. It offers three opulent and private residences, each exquisitely tailored to help couples rejuvenate and relax. The ‘frames’ refer to signature decks which shape your view of Australia’s famous Murray River on a cliff-top in Paringa, South Australia. The retreats each have their own sense of style, uniqueness and outlook. Each retreat provides total privacy for guests with their pools, Jacuzzis and state of the art entertainment facilities. The Frames sets the scene for escape and to enhance this unique experience, each retreat is large, open, private and true ultra-luxury.

Silver

Adelaide Luxury Beach House

Bronze

Flinders Bush Retreats

Category 21 Standard Accommodation

Marree Hotel

Supported by Caravan & Camping Industries Association of SA Inc

The Marree Hotel is situated at the fork of the Birdsville and Oodnadatta Tracks. The hotel’s ethos is to cultivate a reputation for first class hospitality and customer service. The Marree Hotel’s Strategic Plan was to turn the hotel into a destination experience and this has been achieved by transitioning from a reluctant one night stay to a destination of choice for guests now staying two to three nights – TripAdvisor is testimony to this achievement. The Marree Hotel work closely with like-minded businesses in the region to attract and increase visitor numbers – and to whet their appetite to come back for more!

Silver

Beach Huts Middleton

Bronze

ibis Adelaide

Category 22 Deluxe Accommodation

Yondah Beach House

Supported by Barossa Valley Brewing

Yondah Beach House is the perfect coastal hideaway. Set on 300 secluded oceanfront acres on the wild southern coast of South Australia’s Yorke Peninsula, this gorgeous architect-designed (and pet-friendly!) 4.5 star deluxe beach house is all about seclusion, space and simple elegance by the sea. An easy three hour drive from Adelaide, Yondah offers guests a unique ‘luxe-in-nature’ experience complete with private sandy beaches, panoramic sea views, cliff top walks, romantic open wood fire, rare native orchids, abundant bird life, resident fur seals and pods of whales in winter.

Silver

Wallaroo Marina Apartments

Category 23 Luxury Accommodation

The Playford MGallery by Softel

Supported by the South Australian Tourism Commission

The Playford Adelaide, MGallery by Sofitel is a boutique hotel located on the prestigious North Terrace. Offering an opulent blend of classic style and contemporary luxury, the Art Nouveau ambience flows throughout all 182 beautifully appointed guestrooms, studio spa suites and New York style loft suites. Guest facilities include a fully equipped health club with indoor heated pool, spa and sauna, business centre and laundry, all of which are accessible 24 hours a day. Located nine kilometres from Adelaide International Airport, The Playford is ideally situated with the central business, shopping and restaurant districts all within walking distance.

Silver

Mayfair Hotel

Bronze

Hilton Adelaide

Category 24 New Tourism Business

St Hugo

Supported by the Government of South Australia

Set in the heart of the Barossa Valley, St Hugo invites visitors to indulge in the elegant world of one of Australia’s most distinguished Cabernet Sauvignon producers. Guests are invited to savour the outstanding collection of St Hugo wines in the beautifully restored building, which reflects the rich history of Hugo Gramp and his lifelong connection to the region. An exceptional sensory journey with St Hugo wines is enjoyed by guests in the luxurious wine lounge, private tasting room or as part of the fine dining experience in the intimate St Hugo restaurant.

Silver

BBQ Buoys

Bronze

Kangaroo Island Wilderness Trail

Category 25 Excellence in Food Tourism

Barossa Valley Cheese Company

Supported by the South Australian Tourism Industry Council

The Barossa Valley Cheesecellar, located in the heart of Angaston, is the passion and brainchild of Victoria McClurg. The Cheesecellar is a food provedore and incubator, with an abundance of local produce and experiences that enables visitors to immerse themselves in the world of cheese. Customers are taught to understand the differences between brie and camembert with a ‘taste off’, learn how to cook halloumi, benchmark their palate and experience an array of cheese parings with wine, ciders and tea. Having launched in 2003, the Cheesecellar has since become an integral part of the tapestry in the Barossa.

Silver

Adelaide Central Market Tours

Bronze

Kangaroo Island Stall 17 – Adelaide Central Market

Category 26 Outstanding Contribution by an Individual

John Culshaw

Supported by Qantas Airways

John Culshaw is the founder, owner and operator of the Majestic Hotels group, incorporating five accommodation hotels across South Australia and employing 138 South Australians. As a volunteer Board Director of the Adelaide Convention Bureau for the past four years, John has been able to offer a unique perspective to the organisation’s tourism focus and willingly shares his market and operational intelligence to benefit the industry. John’s strong network and ‘common sense/commercial’ approach made a significant contribution to the establishment of a Convention Bid Fund, aiding conversion of conventions for Adelaide and contributing to the two most recent expansions of the Adelaide Convention Centre. Personally, the investment made by John into the local industry has been enormous, with not only a focus on diverse products in Adelaide, but also incorporating a $10m investment in regional South Australia with the Port Augusta property, Oasis Apartments. John’s vision has ensured Majestic Hotels provides the Adelaide accommodation/tourism market with a diverse range of products, cementing a truly sustainable business (30 years) in a market that is ever growing and evolving.

Category 27 South Australian Tourism Student of the Year

Kelsey Reilly

Supported by Skal International Adelaide

Kelsey Reilly is a student at the University of South Australia, studying a Bachelor of Business, specialising in Tourism and Event Management. Kelsey grew up on a date plantation and vineyard in regional South Australia. This gave her an appreciation for agriculture, food and wine, and an interest in rural tourism. Kelsey has solo travelled extensively throughout 18 countries, and has become proficient in German after living in Germany for 8 months. She has also undertaken two international study tours to France and South Korea where she was a recipient of the New Colombo Plan Student Mobility Scholarship. Kelsey has volunteered at many events and has recently undertaken a placement at Tourism Barossa. She has always had an interest in tourism and throughout her time at university has developed a particular interest for food and wine tourism in regional destinations.

Category 28 Tourism Education & Training

TAFE SA

Supported by the South Australian Tourism Industry Council

TAFE SA is an ‘Education Centre of Excellence’ as Australia’s largest provider of Vocational Education and Training (VET). The extensive network of facilities provides the backbone of the VET sector in South Australia. TAFE SA’s vision is to be a world-class vocational education and training provider in vocational programs, to our culturally and demographically diverse customer base. TAFE SA leads the provision of educational experiences across the State, building futures which are economically, environmentally and socially sustainable. TAFE SA believes that lifelong learning sustains communities, builds workforce capability and individual capacity for our State’s future.

Category 29 Local Government Award for Tourism

Peterborough Tourism – District Council of Peterborough

Supported by Local Government Association of South Australia

2017 marks the 100th birthday of Peterborough’s beautiful town carriage – a 1917 first-class sleeper that regularly crossed the Nullarbor. In January, the District Council of Peterborough transformed it into the Town Carriage Museum, a free-of-charge tourism experience that tells Peterborough’s dramatic story. The Carriage – together with a new RV Park, a Main Street upgrade and a new Yellow i accreditation – is the apogee of a three-year program implemented by Council to reposition the town as a must-do destination for grey nomads.

Category 30 South Australian Taxi Driver of the Year

Samir ‘Sam’ Hasic

Supported by Cabcharge & the Taxi Council of South Australia

Changing light globes and putting bins out for elderly customers isn’t what you’d expect from a taxi driver. But it is for these reasons—and so many more—why long-time driver Sam Hasic has been awarded Taxi Driver of the Year for 2017. Already awarded an Order of Australia medal, Sam embodies everything a taxi driver should be. He’s always neat, professional and willing to go to great lengths to deliver outstanding service to his customers. We congratulate Sam on this award and for being such a great ambassador for South Australia’s taxi industry.

Runner-up
Donald ‘Don’ O’Brien

Second Runner-up
Cheryl Gauci

Category 31 International Ready

Welcome China Project

Supported by the Australian Tourism Export Council

City of Adelaide’s ‘Welcome China’ Project was developed to maximise the tourism and economic benefits to the City from direct China Southern Airlines flights that commenced in December 2016. From the first flight landing, the ‘Welcome China’ Project allowed Chinese visitors to use their favourite digital platform ‘WeChat’ to find out about Adelaide. Visitors received a Chinese Visitor Map featuring key City attractions and were welcomed by bilingual signage in taxis, information centres, shops and at various points around the City. With the help of WeChat linked by QR codes, Chinese visitors were able to navigate around the City and be led to China relevant businesses.

This award recognises a tourism business or attraction that has delivered outstanding tourism products or service to international visitors, demonstrating an understanding of the international visitor and markets.

Category 32 Premier’s Award for Service Excellence

Hahndorf Resort Tourist Park

Supported by the Government of South Australia

Hahndorf Resort Tourist Park is a scenic tourism property, located 20 minutes from Adelaide and set on 13 hectares of gentle hills, lakes and bushland in Hahndorf, South Australia. Customers are the primary focus for the team at Hahndorf Resort Tourist Park and this shines through on all aspects of their business, providing patrons with a high level of personal service in a friendly, welcoming environment. Feedback from customers is encouraged through a range of channels and is used as an integral tool in identifying areas for improvement, as well as enabling the development of new and exciting experiences, ensuring customer interests and needs are represented, and the upmost service excellence is experienced.

This special award recognises the finalist across all categories who has demonstrated the most outstanding service excellence as part of their submission and site visitation.

Category 33 RAA People’s Choice Tourism Award – Accommodation

Adelaide Zoo

Supported by RAA

As the second oldest zoo in the nation, Adelaide Zoo represents a significant part of South Australia’s heritage and social history, and exists for the purpose of saving species from extinction, as well as connecting people with nature. Adelaide Zoo is home to more than 2,500 animals and 250 species of exotic and native mammals, birds, reptiles and fish. Since first opening to the public in 1883, generations of South Australians have shared in the wonder of a visit to the enchanting zoo, now recognised as one of Adelaide’s most iconic attractions.

The RAA People’s Choice Tourism Award recognises a high level of service excellence provided by a 2017 South Australian Tourism Award finalist, as voted by the public.

2nd Place
Adelaide Fringe

3rd Place
Calypso Star Charters

4th Place
Ceduna Shelly Beach Caravan Park

5th Place
Adelaide Central Market

6th Place
WOMAdelaide 2017

7th Place
Adelaide’s Haunted Horizons

8th Place
Wonderwalls

9th Place
Wilpena Pound Resort

10th Place
Woolshed Brewery