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Density requirements for all public defined activities will revert to the 1-in-2 sq m rule as of Monday, 14 December 2020. Stand up drinking inside venues will also be permitted. Click here for more information.


Premier Steven Marshall has confirmed that QR code tracing will commence from Tuesday, 1 December 2020.

The COVID-Safe Check-in will be accessible through the free mySA GOV app.

The data will only be available by SA Health for official contact tracing purposes and will be accessible for 28 days.

A paper recording log will be available to businesses as a back-up if you don’t have a mobile phone.

Businesses with a COVID-Safe Plan will receive a new COVID-Safe Plan via email that includes a QR code to print off and display in your business.

QR codes will be mandatory for any business that is defined as a public activity with a COVID Safe Plan.

If you have any questions or concerns regarding the COVID-Safe Check In, we encourage you to have a read of the FAQs for businesses.

For additional support, please contact the SA COVID-19 information line on 1800 253 787.



Quality Tourism Accredited businesses have access to the COVID Clean Practicing Business module in the Quality Tourism Framework portal. This complimentary online tool is designed to provide customised checklists to support businesses in their efforts to stop the spread of COVID-19 and drive consumer confidence. Once completed, businesses will receive a tailored cleaning plan for immediate use. Workplace posters and signage can also be downloaded to help promote best hygiene practices to customers. REGISTER HERE >


The State Government has launched the COVID-Safe Plan. Businesses that are involved in a defined public activity MUST complete a Plan before they are permitted to reopen. START YOUR PLAN > 


The South Australian Tourism Commission has launched COVID-19 Awareness Training for business owners and employees in the tourism sector. This FREE 30-minute online course aims to further support businesses in their effort to control the spread and build consumer confidence. REGISTER HERE >


‘In Conversation’ is a new series which aims to keep the South Australian tourism industry and stakeholders engaged and informed as we make our way through the COVID-19 crisis and recovery.


Peter Barry, Account Manager at Hostplus provides insights into superannuation to help employers make more informed decisions and support their employees to become more financially fluent.

Topics include:

  • What you should look for in a super fund.
  • What our employees think about super.
  • The superannuation increase, how to discuss it with employees.
  • What has been the fall out from access to superannuation during COVID-19.
  • How Hostplus can help you.


Small Business Grants Round 2

The State Government has announced a second round of small business grants. Up to $10,000 will be available for small businesses that employ staff and are receiving JobKeeper from 28 September 2020.

The second round has been extended to sole traders that operate from a commercial premise. Up to $3,000 is available for small businesses that do not employ staff and are receiving JobKeeper from 28 September 2020.

For more information and eligibility requirements, please click here.

To find out what other State Government business support measures are available, please click here.

Pandemic Leave & Cluster Isolation Payments

Pandemic Leave Disaster Payment – up to $1,500 is available for eligible people who have been instructed to self-isolate or quarantine at home due to a public health direction or a positive COVID-19 test.

SA COVID-19 Cluster Isolation Payment – a single $300 payment is available to provide financial support to workers in South Australia who are required to self-isolate because of a public health direction from SA Health and mandatory COVID-19 testing, and do not have access to paid leave or other income support.

For more information and eligibility requirements, please click here


The Federal Government has outlined the future direction for the JobKeeper program beyond 27 September.

  • JobKeeper will be extended until 28 March 2021.
  • Two-tier payments will apply:
  • Between 28 September 2020 and 3 January 2021 payments of $1200. Employees working less than 20 hours a week will receive $750.
  • Between 4 January 2021 to 28 March 2021 payments of $1000. Employees working less than 20 hours a week will receive $650.
  • Reduction of turnover tests remains at 30% for small to medium-sized businesses and 50% for large businesses.
  • JobKeeper qualification is reapplied at the end of September 2020 and beginning of January 2021.

For more information, please click here.

Payroll Tax Waivers

The State Government has announced the following payroll tax support as part of the State Budget 2020-21.

  • All small and medium businesses with annual Australian grouped wages of up to $4 million will pay no payroll tax from April 2020 to June 2021.
  • 15-month waiver of payroll for businesses and business groups with annual Australian grouped wages below $4 million.
  • Six-month waiver of payroll tax from January 2021 to June 2021 for businesses receiving JobKeeper from 4 January 2021.
  • Up to a nine-month deferral of payroll tax for businesses with a payroll greater than $4 million adversely effected by COVID-19.
  • Extended repayment arrangements for deferred payroll tax are also available.
  • Payroll tax exemption on all JobKeeper payments and a payroll tax exemption on wages paid to new eligible apprentices and trainees for the first 12 months.

For more information on payroll tax relief, please click here.

To view the State Budget papers, please click here.

Other Support Measures

The State and Federal Governments have released various financial support measures to help individuals and businesses through COVID-19. These include:

For more COVID-19 business information and support, please click here.

Tourism Industry Development Fund

The State Government, through the South Australian Tourism Commission, will be injecting $20 million over the next two years to drive private investment in regional tourism development.

The Tourism Industry Development Fund (TIDF) offers grants from $20,000 to $500,000 for new and improved regional accommodation, as well as quality regional tourism products and experiences. It aims to support industry recovery by motivating operators to improve and diversify their offering so that they can attract more visitors.

For more information on the Fund and its eligibility requirements, please click here.

COVID-19 Consumer Travel Support Program

Travel agents and tour arrangement service provides impacted by COVID-19 can now apply for a one-off payment. 

Eligible businesses will be able to apply for a taxable payment of $1,500 to $100,000 depending on your annual GST turnover in the 2019 calendar year.

Applications will be accepted until midnight (AEDT) Saturday, 13 March 2021 or until funds are exhausted.

Click here for more information and to apply. 

Mental Health Support

Support for mental health and wellbeing is available from Lifeline (13 11 14) and Beyond Blue (1300 224 636).

My Business Health gives businesses easy access to tools, templates and tips to manage stress and proactively engage with their business in times of crisis.

The State Government has set up a new line to provide localised support for South Australians who need mental health support as a result of COVID-19. The service will offer video and phone support and is staffed by trained Lifeline counsellors. The line will be staffed from 8am to 8pm, phone 1800 632 753.



For ongoing updates regarding COVID-19 in South Australia, visit the official website.

SA COVID-19 Information and Advice Line – 1800 253 787.

COVID-19 guidance principles for tour and transport operators.

The Australian Government Department of Health has developed some hygiene resources to help businesses promote the ‘stop the spread’ message to customers.